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guest comment

Word-of-mouth is the best reference of all. 
What do our guests say about their stays at Burasari ? 
Let them share their experiences with you…

View Guest Comments 2007
 

“Great Experience”
macromedia003
Singapore                                                                                                   May 20, 2008

Located at the quieter end of Patong Beach, with just a short 3 mins walk to the beach and shopping areas. We were received warmly during checkin with towels and a cold drink. Very friendly staff, always greeting you with a smile. My request for early check-in and corner room was fulfiled so we were very happy.

We stayed in the Elite pool access room. Room was very clean, modern with a comfortable king sized bed. Overall, a very cosy feel to the hotel.

We loved it so much that we were reluctant to leae at the end of our stay.

 
 

“A fantastic experience!”
Burasari Patong Resort
Australia                                                                                                     May 15, 2008

We totally enjoyed our stay at the Burasari. It is a beautiful hotel with plenty of room for your own space and the friendliest hotel staff at any hotel we stayed at. The rooms were a good size, really clean and beds and pillows were comfy!Check in was easy (beautiful reception area!) and we were upgraded to a Premium Deluxe room both times we stayed there.

The extra touches were nice to add something different - like the day beds, huge shower heads, opening screen to the bathroom, free mini bar and the beach basket. The room service food was great, breakfast everyday was an amazing selection and I absolutely loved the day spa - decent prices for a hotel day spa and a relaxing experience.

The 2 pools were really clean and were never too crowded and the swim up bar was a big hit :)From the hotels I have seen in Patong, the Burasari is a fantastic choice for the price and service! I will definitely be back!

 
 

“EveryThing abt it is great!!!”
Burasari Patong Resort
Singapore                                                                                                   May 12, 2008

It was our first trip to phuket and also our honeymoon and my birthday.:) it was a surprise trip from my hubby.I must admit that when i learn that i am going to stay at burasari and look it up on the web, i was a little worried as the review werent very good.

But i am now glad that i stayed there. it been wonderful.we were greeted by the hotel very friendly driver at the airport. Drove in by a camry (which is okie for two person) and given drinks along the way. The driver told us abt phuket on the way there.We were able to get a early check in as our flight was really early.

As we have booked the mood collection rooms, our check in was done in the hotel rooms. we were greeted by the resturant manager, the hotel manager and the guest relation manager. Welcome drinks was serve in the room. I was given a birthday cake on my birthday. It was indeed a very kind gesture. Afternoon tea which was provided in our package was very good. and not to mention the breakfast served. the spread is good. we also tried the sunday brunch and yes yes, it was fantastic!!!!!!!!!!!

the staff were friendly. The hotel is not big but the envirnonment is nice.:) try it!

 
 

“good location”
glowgirl
vancouver , British Columbia                                                                        Apr 6, 2008

I recently stayed at the Burasari hotel in patong good location as I was travelling alone and I am female...great to stroll to the beach and go shopping, I felt completely safe walking everywhere. I liked the hotel except if your into lounging in the sun all day this pool is not for you. rather shaded and small the beach is just down the road, but that beach is not what I look for in a vacation...dirty. too many vendors and not so pretty views. I went and used the facitilies at the Meridan and that was what I look for in a beach clean not so crowded and quiet..I guess I should have researched better..I tried but oh well all in all the hotel was clean and the staff were very helpful..I originally was put in a room over looking the lobby roof but I smiled and said that would not do...I paid for a premier pool view... they let me chose from 2 other rooms and all was good...I liked the outdoor bed on my patio and enjoyed the mini bar enough for 1 person. Liked the free beer to relax on your patio after the day!Language was no problem and "Pon" the luggage man was helpful every time I went out getting me a taxi or directions etc. It's nice to meet the local people whom are all very nice.

 
 

“Very Relaxing and Great Value - Recommended”
Matty
Adelaide Australia                                                                                      Mar 31, 2008

I found this hotel by accident surfing the net and wasnt disappointed. we booked the "Just the two of us" special which included fruit platter and wine on arrival. We didnt actual get it on arrival (we were very late)but they gave it to us as an accompanyment to a free 3 course dinner for two....also included in the room rate, as was a free 1 hour massage each. The room was an elite pool access room and was possibly the best positioned room in the hotel. Room 3109, ask for it.

It is shaded by palms for privacy and is in easy access but not too near the swim up bar. You can litereally roll out of the day bed into the pool, its just lovely. Im not sure where some of the other writers ate, but it wasnt the same place as we did. Breakfast is served from Floyds Brasserie (apparently it is the only restaurant owned by celeb chef Keith Floyd) The food was amazing and with an enormous variety. A word of warning if staying on a Sunday....The Sunday brunch that is available is HUGE. It is a magnificent buffet (approx 40 metres- i measured it) of international cuisine with something for everyone. I challenge anyone to try and have a bit of everything without exploding. The wine is free too and not too bad. The hotel also has late checkout available if you have a late flight like we did, its at half room rate, but worth it. I dont really care for Patong too much but you can just hang in the resort during the day and go haggling at the markets at night.

 
 

“Loved every minute in there”
flavio2
Shanghai                                                                                                     Feb 16, 2008

We arrived at Burasari during the Chinese New Year holidays. After reading reviews in tripadvisor, we asked at our reservation if we could have rooms (we booked the cheapest one) not facing the construction site of Marriot next door neither the front street. They respected our request and gave us a magnificent room on the third floor facing the big swimming pool! That was so cool!
This was just the beggining of a wonderful stay. Probably if they gave us the room facing the other buldings our stay would not have been so nice, since we've seen what that looks like when we saw through an open door, it sucks; what do u prefer, the view of a swimming pool and nice trees or the view of a wall? Those rooms should be much much cheaper than the rest, and as I see it in others comments, every people who complained about Burasari had that type of room.
The breakfast is incredible, and the afternoons by the pool were relaxing, with all the plants and incredible environment (much better compared to other fancy more expensive hotels in Patong, without this amazing atmosphere).
The staff was always very attentive, and we could even spend the afternoon after the checkout hanging around the swimming pool since our flight to Bangkok was in the evening. The room was beautiful and nice decorated, the bathroom was charming and we could enjoy the place in peace. Besides that, every minute is magnificent in Burasari! We can only stay to Burasari if we go back in the future to Phuket, we wouldn't change it for any of the other 5* hotels in there! Try it, you won't regret!!!

 
 

“Lap of Luxury!!”
Dish22
Toronto, Canada                                                                                         Feb 14, 2008

We arrived in Patong via ferry from Ko PiPi and were picked up from the ferry dock by the Hotel Bus. The bus was packed, but we were used to this kind of travel by now so we didn't mind. The Burasari was the last stop. We arrived at the lobby and were taken aback by the sight of it. Open air, fabulous colors and a view of the swimming pool. I told them who we were and when we had booked, and were ushered to some comfy seats to fill out our information (Hotels in Thailand always take your passport information). While we filled out the info they gave us a cold refreshing drink and some snacks. Once we were done we were taken to our room.
Rooms: Our room was well appointed and energy efficient (again a staple in Thai Hotels, to turn on the electricity in the room you must place your room key into electricity gauge) The room had a balcony with a swing (Rooms on the first floor have a patio, from which you can access one of the two pools) The bathroom had a huge tub, two sinks, and was tiled in mirrors. The water pressure rivaled that back home!
Restaurant: The restaurant/bar downstairs was delicious, I had dessert on the night we arrived… crème brulee, my favourite. The Breakfast buffet was to die for; so many options, both eastern and western. They even had an omelets station. They have live music in the bar most nights.
Location: The hotel is a few blocks from the epicenter of Patong, I was grateful for this, as Patong can appear somewhat seedy at night. I, however, never felt unsafe during my walk back to the hotel.

All in all I would stay at this hotel again in a heartbeat. Nothing compares to the luxury I felt while I was there.

 
 

“Honeymoon at Burasari”
Jaxter72
Hong Kong                                                                                                     Feb 4, 2008

More photos We have just returned from a wonderful 10 day honeymoon in Phuket. We stayed at the Burasari resort in Patong in an elite pool access room in the Chandra wing. It is a boutique resort and a lot smaller than the other resorts close by but this is what makes it so charming. The staff were very helpful and as it was our honeymoon, on our arrival there was champagne on ice, fruit plate and cake, rose petals on the bed and aromatherapy oil burning in the room. It was just lovely.

We found the room service and bar prices reasonable, however, the restaurant (Floyds Brasserie) was on the expensive side. We did dine there on the final night and found the service and food excellent.

There was live entertainment in the bar area almost evrynight and also 'Happy Hour' which was a nice way to wind down in the evening after shopping or sunbaking on Patong Beach.
We booked a few tours through the Hotel and found this an easy and reliable alternative to trying to deal with the tour brokers on the street. We highly recommend doing the Phi Phi Island tour as we enjoyed this the best.

The spa located at the hotel was clean and relaxing, although pricey. There are numerous other massage venues all over Patong charging much cheaper prices but some are not as clean or modest and men are often hassled for more than just a massage. If this is what your after fine, but if not you will find it gets rather annoying.

Overall we had a fantastic time at the Burasari and will definately return soon. Its a perfect place for a romantic holiday or just to totally relax.
 
 

"Absolutely Beautiful !"
Kenzi8
Brisbane                                                                                                        Feb 1, 2008

We stayed at this resort for 4 nights and it was absolutely fantastic! My one and only complaint is that on the day we turned up, they gave us a room that was not as descriped on our booking (ie. no living room couch, and single sink instead of double). I am not sure whether this was the hotel's fault or expedia, as the hotel changed the names of their rooms after we had booked, which may have caused the confusion. The hotel was adamant that we had the right room, however we were still not happy. Because they were fully booked they couldn't do anything at the time, however they did offer to upgrade us to a better room after the 2nd night. When this time came, they actually upgraded us to a Mood room, which was a higher upgrade - so we were really impressed with that. The Mood rooms are huge and gorgeously decorated. Our verandah held a jacuzi, a bar table with stools, a hanging basket chair, and a sunlounge (!) - however it faced the front road so wasn't too private. The standard room was also quite nice, decorated more in the thai style with a small verandah.

Both bathrooms had the option of using a normal massage shower head, or converting the water to the rain shower (which is basically a shower head the size of a large dinner plate hanging right above you from the roof). There are two pools in this hotel, one was more suitable for children and the other adults, which was nice as we preferred the quiet one.

The staff are very friendly, and even though I had some communication problems they didn't quit trying to help understand me with an enquiry I had about medication (my husband got food poisoining, so beware the general food/water rules!).

The hotel is a block away from the beach, and only two blocks from the markets/nightlife. I would definately recommend it if you are looking to stay on Patong Beach.

 
 
"Amazing oasis in Patong!!!"
Toronto
New York City, New York                                                                             Jan 15, 2008

The pool at the hotel My husband and I stayed at the Burasari in late November for our honeymoon and had an absolutely fantastic time!

Highlights:
  -Spacious open air lobby with beautiful, Thai-inspired decor
  -Friendly service; every staff member we dealt with was courteous and warm
  -We were always greeted with smiles!
  -We had a poolview room with a large open balcony that had a daybed
   (with romantic netting around it)
  -The breakfast buffet was delicious!
  -The bar/lounge area was gorgeous -- dim/candleit, live soft music, comfy couches,
   delicious drinks!
  -3 minute walk to Patong beach -- perfect location as we were away from the busy streets
   but very close by -- easy walk to main shopping areas, like OTOP markets

Overall we were across from the Holiday Inn (which we previously considered but booked with Burasari instead) -- I'm so glad we did! This place is a hidden gem truly...I highly recommend it for families and couples, young and old!

 
 
"WOuld stay again"
nattie101
Sydney                                                                                                         Jan 14, 2008

Burasari was a beautiful oasis quietly tucked away from the hustle and bustle of Patong Beach. It is approx 10 min walk to the main strip 'Bangla' but perfect location. Staff were a bit hard to communicate with and room amenities were not constantly replaced but overall we were happy with the service we received.

Would stay there again - Premier Pool Access Rooms a must!
 
 
"beautiful"
valcat25
Sydney                                                                                                  
         Jan 8, 2008

evrything about this palce was fantastoc from the beautiful beautiful rooms to the service to the location.
ok location 15m from patong beach rooms to die for plasma televisions ect and ours was only a
delux theres room categories above us... food yummy.... layout of the hotel beautiful calm tranquil the pools are to die for they wrap the whole way around the hotel the vegatation lighting everything about this place had a magical feel and the service was exellent as well.

 
 
"take it anywhere"
Missanne19
koppykatwton uk                                                                                          Jan 7, 2008

This hotel is what everyone says for us it was perfect very quiet, friendly staff ,good clean, well equipped rooms, Floyds restaraunt was the best place to eat that we found eating there 4 out of the 7 nights we stayed here. we found the best rooms are the 2nd floor rooms overlooking the pool as the pool access rooms are not very private with people on the sun beds looking straight in. wish i could take this hotel on all my holidays. as a resort this part of phuket is very busy almost bedlam at times, but the Burasari was a peaceful haven.

 
 
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